Md Sabbirul Islam Khan
Aspiring Backend & DevOps Engineer
IT Support • NOC • Linux • Networking • Python • AI-Assisted Projects
Management student and aspiring Backend & DevOps Engineer with practical experience in IT support and NOC-oriented technical environments, plus growing exposure to Linux, networking, Python, Docker, backend technologies and AI-assisted project development. Strongest in troubleshooting, technical support, networking and systems; backend and DevOps are the main growth direction.
Experience
Chief Product Manager (CPM)
Current- Chief Product Manager (CPM) for Aiyaar — the all-in-one POS, online store, inventory and digital-khata SaaS for businesses in Bangladesh.
- Details: Aiyaar →
Creator & Solo Developer (Open Source)
2026 – Present- Building a local-first learning workspace: FastAPI + PostgreSQL backend, document ingestion, a visual DAG roadmap and a Gemini → Ollama → offline AI cascade, containerised with Docker.
IT Support
Aug 2025 – Nov 2025- Delivered L1/L2 software support for the “Netfee” ISP billing and management platform, resolving tickets by phone, email and chat.
- Assisted NOC staff with basic network troubleshooting, link-failure diagnostics and customer connection issues.
CES Field Interviewer (EPI)
Dec 2023 – Feb 2025Center for Social and Market Research (CSMR)
- Ran Expanded Program on Immunization (EPI) coverage evaluation surveys — collecting, digitising and analysing public-health data.
- Worked with field supervisors and health officials to keep data integrity and follow survey protocols.
Content Creator
Feb 2024 – May 2024- Produced and edited visual media for digital marketing campaigns and brand storytelling.
Python Programming Trainee
2023 – 2024Bangladesh Hi-Tech Park Authority
- Structured Python training: core logic, data structures, automation scripts and software-development fundamentals.
Technical Support Specialist
May 2021 – Jun 2022MR Computer
- Diagnosed and repaired hardware failures, operating-system errors and LAN connectivity issues on desktop computers.
- Installed and maintained operating systems, software and peripherals for individual and commercial clients.
Capabilities & Evidence
IT Support & Systems
- Hardware & Software TroubleshootingHands-on
- System Diagnostics, PC Setup & MaintenanceHands-on
- Ticket-based L1/L2 Support (Netfee ISP platform)Hands-on
Evidence
Backend Engineering
- API Development (FastAPI, REST)Active Focus
- PostgreSQL & RedisWorking Knowledge
- Node.jsFamiliarity
- Authentication & SecurityWorking Knowledge
DevOps & Deployment
- Containerization (Docker)Active Focus
- Linux Administration (Ubuntu, Debian)Hands-on
- Nginx reverse proxy & systemd servicesHands-on
- Bash scriptingHands-on
Evidence
Networking & Infrastructure
- MikroTik ConfigurationHands-on
- NOC Monitoring & Network TroubleshootingHands-on
- Wireshark, ping, tracerouteHands-on
- DNS, DHCP & RoutingHands-on
Evidence
Local AI & Automation
- Ollama & Local InferenceExploring
- Model EvaluationExploring
- AI-assisted Development & Workflow AutomationLearning
- RAG ConceptsLearning
Education
Bachelor of Business Administration (Management)
Rajshahi College
2021 – Expected 2026
4th year running (session 2021–22)
HSC — Business Administration
Hat Gangopara B.M College
Feb 2022
GPA 5.00 / 5.00 · Specialisation: Computer Operations
SSC — Science
Hat Gangopara B.M College
Feb 2019
GPA 4.68 / 5.00 · Trade: General Electronics
Training
- AI in Immersive Technology, Level-6 (360 hours)National Skills Development Authority (NSDA) · Feb 2026
- Research MethodologyRajshahi College Research Community (RCRC) · May 2025
- Introduction to PythonBangladesh Hi-Tech Park Authority · 2023 – 2024
- National Skill Standard Basic 360Bangladesh Technical Education Board (BTEB) · Jan 2019
Languages
- BengaliNative
- EnglishProfessional working proficiency
- HindiConversational